Et

Customer Service Team Lead

Etisalat by e& Abu Dhabi, United Arab Emirates Full Time Mid Level
Expired
Salary
AED 12,000 – 16,000 / month
Experience
3 years
Education
Any
Vacancies
1

Job Description

Lead a team of 20 customer service representatives. Drive CSAT scores, manage escalations, and implement process improvements for Etisalat's contact centre.

Skills

Leadership * Communication * Conflict Resolution *

* Required skills

Share This Job

About the Company

Et
Etisalat by e&
Telecommunications

Etisalat by e& (formerly Etisalat Group) is the largest telecommunications company in the UAE and one of the biggest in the Middle East. Operating in 16 countries, e& provides mobile, broadband, and enterprise digital solutions. The company is a pioneer in 5G deployment across the UAE and is expanding into fintech, AI, and smart city infrastructure.

View Company Profile →

Job Details

Industry
Telecommunications
Function
Call Centre
Posted
1 month ago
Expires
Mar 14, 2026
Applications
0

Apply for Customer Service Team Lead

Application Submitted!

Your application for Customer Service Team Lead has been submitted successfully.

View My Applications

PDF, DOC, or DOCX — Max 10 MB

📱

Install Talent Enrich

Get instant access to jobs and career tools on your device.